Privacy Policy

1. Who we are

PawCodex is operated by PawCodex Labs ("we", "us", "our"). We provide a mobile application for tracking seizure events, medications, and health data for pets with epilepsy. Our registered contact details are available at contact.html.

2. What data we collect

We collect the following categories of information when you use PawCodex:

• Account information: Your name, email address, and password (stored as a secure hash).
• Pet profile data: Pet name, species, breed, age, weight, diagnosis, and veterinarian details you choose to provide.
• Health event data: Seizure logs (date, time, duration, type, notes), medication records, dose logs, and any wellness observations you enter.
• Caregiver data: Names and email addresses of caregivers you invite to your pet's profile.
• Device and usage data: Device type, operating system version, app version, crash reports, and anonymised usage analytics to help us improve the product.
• Environmental data: If enabled, approximate location is used to retrieve weather data (via Open-Meteo) for environmental correlation analysis. We do not store precise GPS coordinates.

3. How we use your data

We use the data we collect exclusively to:

• Provide and operate the PawCodex application and its features.
• Generate AI-powered pattern analysis and trigger identification for your pet.
• Send notifications you have configured, including emergency seizure alerts.
• Produce vet-ready PDF reports at your request.
• Communicate with you about your account, updates, and support requests.
• Improve product reliability and performance using anonymised, aggregated analytics.

We do not use your pet's health data for advertising, do not sell it to third parties, and do not share it with data brokers.

4. AI analysis and data processing

PawCodex uses the Claude API (provided by Anthropic, Inc.) to power AI pattern analysis features. When you request an AI analysis, relevant portions of your pet's anonymised health log are sent to Anthropic's API for processing. Anthropic's data handling is governed by their own privacy policy. We do not send personally identifiable information (your name or email) as part of AI analysis requests.

AI-generated insights are for informational purposes only and do not constitute veterinary advice.

5. Data storage and security

Your data is stored securely on Supabase-managed infrastructure hosted in the United States. We use industry-standard encryption in transit (TLS 1.2+) and at rest. Access to production data is restricted to authorised personnel only.

We implement row-level security controls so that your data is only accessible to you and the caregivers you explicitly invite.

6. Data sharing

We share your data only in the following limited circumstances:

• Caregivers you invite: Caregivers you add to a pet profile can view that pet's health data according to the role permissions you assign.
• Vet share links: When you generate a view-only share link, the recipient can access your pet's data through that link until you revoke it.
• Service providers: We use third-party services to operate PawCodex, including Supabase (database), Anthropic (AI analysis), Apple/Google (push notifications), and Resend (transactional email). These providers access only the data necessary to perform their service.
• Legal requirements: We may disclose data if required by law, court order, or to protect the rights and safety of our users.

7. Your rights

Depending on where you live, you may have the right to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your account and associated data.
• Export your pet's health data in a portable format.
• Withdraw consent for optional data processing at any time.

To exercise any of these rights, please contact us at contact.html or email support@pawcodex.com.

8. Data retention

We retain your account and pet data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory reasons. Anonymised, aggregated analytics data may be retained indefinitely.

9. Children's privacy

PawCodex is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or an in-app notice at least 14 days before the changes take effect. The "last updated" date at the top of this page reflects the most recent revision.

11. Contact

Questions about this policy? Reach us at support@pawcodex.com or through our contact page.